The Ahh Collection

Payment Policy

Effective Date: January 1, 2026

1. Introduction

At The Ahh Collection, we are committed to providing a secure, reliable, and convenient checkout experience. This Payment Policy explains how payments are processed, the payment methods we accept, and your responsibilities when making purchases through our website.

By placing an order, you agree to this Payment Policy as well as our Terms of Service, Return and Refund Policy, and Privacy Policy.

2. Accepted Payment Methods

We accept the payment methods displayed during checkout, which may include:

Visa
Mastercard
American Express
Discover
PayPal
Apple Pay
Google Pay
Shop Pay
Buy Now, Pay Later providers (such as Klarna, Afterpay, or PayPal Pay Later), when available

Available payment methods may vary and are subject to change without prior notice.

3. Pricing and Currency

All prices are listed in U.S. Dollars (USD).

Applicable sales tax will be calculated and added at checkout where required by law.

Prices, discounts, promotions, and product availability are subject to change without notice. The price charged will be the price displayed at the time your order is placed.

4. Payment Authorization

Payment is required in full at the time your order is placed unless you choose a financing or installment option offered by a third-party payment provider.

By submitting your payment information, you represent and warrant that:

You are authorized to use the payment method provided.
Your billing information is accurate and complete.
Sufficient funds or credit are available to complete the transaction.

Orders are not considered accepted until payment has been successfully authorized and verified.

5. Buy Now, Pay Later Services

If you choose a Buy Now, Pay Later ("BNPL") payment option, including Klarna, Afterpay, PayPal Pay Later, Shop Pay Installments, or another financing provider, your financing agreement is solely between you and the selected provider.

The Ahh Collection:

does not provide financing;
does not determine eligibility for financing;
does not approve or deny financing applications;
does not establish installment schedules;
does not collect installment payments; and
does not charge interest or late fees related to financing programs.

Questions regarding financing approvals, payment schedules, late fees, interest charges, or account management should be directed to the applicable payment provider.

6. Payment Security

Protecting your personal and financial information is important to us.

Payments are securely processed through trusted third-party payment processors using industry-standard security measures, including SSL encryption and PCI DSS-compliant payment systems.

For your protection, The Ahh Collection does not store your complete credit or debit card information on our servers.

7. Fraud Prevention

To help protect our customers and our business from fraudulent activity, we reserve the right to:

verify payment information before processing an order;
request additional information or identification;
refuse or cancel any order suspected of fraud or unauthorized activity;
limit purchase quantities; and
decline transactions at our sole discretion.

If an order is canceled after payment authorization, any applicable refund will be issued to the original payment method.

8. Billing Information

You agree to provide accurate, current, and complete billing information when placing an order.

Failure to provide accurate billing information may result in delays, cancellation of your order, or refusal of future transactions.

9. Order Confirmation

After your payment has been successfully processed, you will receive:

an order confirmation email;
a digital receipt for your records.

If you do not receive your confirmation within 24 hours, please check your spam or junk folder before contacting us.

10. Billing Errors and Payment Disputes

If you believe you have been charged incorrectly, please contact us promptly at support@theahhcollection.com before filing a dispute or chargeback with your financial institution.

We are committed to resolving legitimate billing concerns quickly and fairly.

Unauthorized or fraudulent chargebacks may be disputed using order records, shipment tracking, delivery confirmations, customer communications, and other supporting documentation.

11. Refunds

Approved refunds will be issued to the original payment method used for the purchase in accordance with our Return and Refund Policy.

Processing times may vary depending on your bank, credit card issuer, or payment provider.

12. Third-Party Payment Providers

Payment processing services are provided by independent third-party providers.

The Ahh Collection is not responsible for payment processing delays, financing decisions, declined transactions, service interruptions, or technical issues caused by third-party payment providers or financial institutions.